Quentin Legrand

Operations & CSM at Freshflow

Quentin Legrand is an experienced professional in operations and client success management, currently working at Freshflow since January 2024, focusing on AI solutions deployment for retail to minimize waste and enhance revenue. Prior experience includes a significant leadership role at Phenix from 2016 to 2023 as Head of Operations Excellence, overseeing a team of 25 and driving improvements in go-to-market strategies, pricing, and customer support productivity. Quentin has also held roles such as Responsable Business Unit for local commerce, achieving substantial revenue growth and efficient client management, and as Chef de Projet Junior at Serenia, where responsibilities included financial analysis and operational management for clients. Earlier experience includes assisting in production at L'agence Musicale, where Quentin supported the successful execution of the Provins Duke Festival. Quentin holds a Master 2 in Sustainable Development from ISTEC and has academic experience from San Francisco State University in Marketing Management and Global Social Entrepreneurship.

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