Jamie Whitehead

Jamie Whitehead is an accomplished professional in customer operations and program management, currently serving as the Director of Customer Operations at Freshwave since January 2024. Prior experience includes a decade at Mobile Broadband Network Ltd (MBNL), where Jamie Whitehead held the positions of Senior Program Manager overseeing the multimillion-pound "Always on Air" program and Senior Manager Operations managing operational relationships with shareholders. Prior roles at O2 UK and Everything Everywhere involved leading service management for 4G services and overseeing the Intelligent Networks team. Jamie Whitehead's extensive background in technical support at Orange France Telecom and military service as a Royal Signal Technician with the British Army further highlights a commitment to excellence and leadership in telecommunications and operations.