Tammy Kohler has extensive experience in IT management and service delivery, currently serving as an ITSM System Administrator at Fulton Financial Corporation since April 2015, where responsibilities include administering the ITSM platform and improving service modules in alignment with ITIL best practices. Previous roles include Client Services Manager at Ceridian and Field Service Manager at Produban US, overseeing vendor management, service implementation, and a substantial team. Earlier positions at Sovereign Bank and GE Capital involved network management, service delivery, and contract management, with a strong focus on team leadership and operational efficiency. Tammy holds a Bachelor's degree in Business Administration and Management and an Associate's degree in Business from the University of Phoenix.