Marcos G. has extensive experience in operations and management within the retail and insurance sectors, currently serving as the Coordinador y gestor de mantenimiento at GAME STORES IBERIA since May 2011. Responsibilities include incident management across various channels, overseeing eCommerce performance through KPI analysis, and managing stock control and loss prevention efforts. Prior roles at GAME STORES IBERIA involved store management and organizing new store openings. Recently, Marcos G. worked as an Operations Technician at MAPFRE, contributing to corporate analysis and process improvement. Educational qualifications include a Grado en Ingeniería de Organización Industrial from Udima Universidad a Distancia de Madrid, alongside multiple certifications in Agile methodologies, project management, and professional development in topics such as SEO and negotiation.
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