Neuza A.

Neuza A. is a seasoned professional in customer relationship management, currently serving as a Senior CRM Manager at gamigo group since December 2016. Neuza leads e-mail marketing campaigns, implements strategies to enhance user retention and ROI, and conducts thorough testing and reporting on KPIs for continuous improvement. Previously, at Goodgame Studios, Neuza held multiple roles, including Customer Service Coach with expertise in payment systems, and Junior Customer Service Representative, where expertise in providing efficient support for the company's game portfolio was demonstrated. Neuza also has a background in web design and development from Geiger & Peißinger Computersysteme and holds a degree in Geological Engineering from Universidade de Aveiro.