Andy Widapratama

Andy Widapratama is a seasoned professional with extensive experience in customer experience, digital business, and product development, primarily within the airline and technology sectors. Currently serving as a Customer Experience & Digital Business Specialist at Garuda Indonesia since April 2012, Andy has been pivotal in implementing and analyzing digital channels, developing ancillary products, and managing operations across various teams. Previous roles include project leadership at Samsung Electronics and entrepreneurship at Orangee, showcasing a strong background in IT infrastructure, market behavior analysis, and operational management. Andy holds a Bachelor's degree in Computer Science from Institut Teknologi Sepuluh Nopember Surabaya.