Evgeniia Portniagina

Evgeniia Portniagina is an experienced travel professional with a strong background in tour management and customer service. Currently serving as a Tour Manager at Gate 1 Travel since March 2023, Evgeniia excels in optimizing logistics for tours and crafting customized itineraries. Previously, as Country Manager for the Scandinavia and Nordic region at Grand Circle Corporation, Evgeniia achieved a 14% increase in customer satisfaction and successfully mentored over 50 tour leaders. With additional roles including Onboard Operations Manager and Guest Services Manager, Evgeniia has consistently enhanced travel experiences and established valuable partnerships throughout a career that began with a master's degree in History from Saint Petersburg State University.