Michele Karr

Michele Karr is an experienced customer success and experience manager with a diverse background in various industries. Currently serving as a Senior Customer Experience Manager at GatherUp since December 2024, Michele previously held roles as a Customer Success Manager at Xola, where responsibilities included optimizing client experiences and advocating for product enhancements. Additional experience includes overseeing customer and tech support relations at alive5 and managing customer implementations at WebsiteAlive, a B2B SaaS company specializing in online communication solutions. Prior positions include Business Development Manager at symplr, HR Intern at Idera Software, and other internships that contributed to strong analytical and communication skills. Michele holds a Bachelor of Arts in Sociology from the University of North Carolina at Charlotte.