Tracey Al Rocha is an experienced professional in the healthcare and training sectors, with a career that includes roles such as Manager, Deputy Manager, and Assistant Manager at GeBBS Healthcare Solutions, along with a position as Team Lead at Serco. Tracey has also conducted process, soft skills, and behavioral training at Housing.com and is a self-employed author specializing in topics such as voice, accent, and soft skills training. Academic credentials include a Bachelor of Arts and Master of Arts in English Language and Literature/Letters from St. Xaviers College and Khalsa College, University of Mumbai, as well as a Bachelor's degree in English Literature from Sri Guru Nanak Dev Khalsa College in Delhi.