Raja Lakshmipathy

Raja Lakshmipathy is an accomplished professional with extensive experience in customer experience and collaboration strategies. Currently serving as Vice President and Managing Director at Genesys since January 2019, Raja focuses on redefining customer experience. Prior roles include Regional Manager for Collaboration at Cisco, where responsibility encompassed enhancing mid-market collaboration businesses in India and SAARC countries, and Business Development Manager at BT, overseeing CRM business operations. Raja's career began at Sonar Communications Pvt. Ltd. and included significant positions at Avaya GlobalConnect Ltd. and Larsen & Toubro Ltd. Raja holds a PGDMM in Marketing from Symbiosis Institute of Business Management and a B.E. in Electrical & Electronics Engineering from Madurai Kamaraj University.