Carolanne Rousseau

Carolanne Rousseau is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Customer Success Manager at Genius Solutions since January 2021, Carolanne excels in establishing customer retention goals, organizing quarterly Executive Business Reviews, and overseeing daily ticketing services. Previously, Carolanne held account management roles at Beenote and Voxlog, where responsibilities included developing client relationships and driving business growth. Early career experience as a Sales Representative at Canadian Appliance Source and Pre-owned Car Sales Manager at Kia Ste-Foy provided a strong foundation in sales and customer engagement. Carolanne's educational background includes a Certificate in Car Sales Training from Zone Expert Service and an AEC in Animation and Interactive Technologies from Collège Bart.