Vikrant Kushwaha

Vikrant Kushwaha is an accomplished professional with extensive experience in sales and commercial digital transformation. Currently serving as AVP Sales & Commercial Digital Transformation at Genpact since January 2015, Vikrant has successfully led Lead-to-Cash solutions and digital transformations, generating over $20 million in business impact through AI/ML initiatives for major global clients. Previous roles include Business Process Expert at Accenture, where Vikrant focused on business development support and process improvement, and a longstanding tenure at Genpact, starting in 2003, with a progression from OTC SME to Assistant Manager, overseeing collections management and client relations. Educational credentials include a Post Graduate Diploma in Business Management from the Institute of Management Technology, Ghaziabad.