Douglas Alexander

Douglas Alexander is a seasoned professional with extensive experience in business analysis, project management, and operations. Currently serving as a Business Process Analyst at the Georgia Department of Transportation, Douglas previously held significant roles including Director of CX Strategy and Logistics at Coyote Logistics, where expertise in analyzing complex issues and managing full project life cycles was demonstrated. As Chief Operating Officer at Storage On Demand, Douglas played a pivotal role in shaping the company's strategic vision, while a lengthy tenure at UPS involved leading innovation and operations strategies, enhancing customer self-help channels, and driving performance improvements through cross-functional collaboration. Douglas holds a Bachelor of Business Administration in Management from Kennesaw State University.