Tiago Baldaia

Tiago Baldaia is an experienced professional in the field of business process outsourcing and management. Currently serving as Managing Director at Gi BPO in Portugal, Tiago has also held significant positions at The Adecco Group, where responsibilities included National Business Process Manager for Outsourcing and Process Manager within the Logistics & Industry Outsourcing Unit. Tiago began a career as a Consultant at Kaizen Institute Consulting Group, Ltd. Tiago's educational background includes an MBA from Beijing Foreign Studies University and a Master of Business Administration from BSP - Business School São Paulo.