Thikra Alzaalay

Thikra Alzaalay is an experienced professional in the insurance and customer service sectors, currently serving as a Claims Specialist at GIG Saudi since February 2023, where responsibilities include processing payment transactions for all claims and coordinating with the finance department. Previously, Thikra worked as a Motor Claims Customer Service Executive at AXA from October 2021 to January 2023, focusing on customer satisfaction and resolving inquiries and complaints. Prior experience includes a role as an Underwriter at Al Rajhi Takaful, where responsibilities involved using E-portal programs to examine and review documents, and a position in Sales Operations at Alsarh Travel & Tourism, contributing to tourism-related services and report writing. Thikra holds a Bachelor's degree in Business Administration from Princess Nourah Bint Abdulrahman University, obtained in May 2020.