Anandhi Narayanan

Anandhi Narayanan is an experienced Senior Business Process Management Consultant at GlideFast Consulting since May 2022, with a comprehensive background in IT Service Management (ITIL) and process consulting. Previous roles include Manager of Consulting Services and Process Owner at Elanco, and Manager of Consulting Services at Alcor Solutions Inc. Anandhi has also served as Product Owner and Process Owner for ITIL processes and ServiceNow implementation at CIBC. Other notable positions include Lead Consultant for ITSM at the Region of Peel and ITSM Lead Consultant at Bombardier, leading various service management initiatives. Anandhi's expertise encompasses process maturity assessments, continuous service improvement programs, and ITIL V3 standards alignment, complemented by a strong educational foundation in computer applications.