James A. possesses a diverse background in client services, instructional design, and training and development, with extensive experience spanning over a decade. Currently serving as Client Services Manager at Global Medical Virtual Assistants since May 2024, previous roles include Lead Instructional Designer at Everise and Learning and Development Specialist at Upwork. James has also held positions such as Senior Digital Instructional Designer at Xillium and various roles at TTEC, including Project Management in Instructional Design. Earlier career highlights include working as an Associate Trainer, Customer Service Supervisor, and Customer Service Specialist at Convergys, as well as a brief stint as a Journalist at The Manila Times.
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