David Robert

Dave Robert is an experienced professional in customer success and technology support operations with a strong history of building and maintaining positive relationships with customers and stakeholders. Currently serving as Customer Success Director at Global Tech Solutions since May 2021, Dave has previously held significant roles at MassMutual as Systems Operations Director, where oversight of IT onboarding processes was key, and at ESPN in various leadership capacities within Technology Support Operations, including managing critical incident communications and technical support teams. Educational qualifications include training from Total Technical Institute and ongoing education at HDI Help Desk Institute.