Customer behaviour is changing. But many organisations are not keeping pace.

With legacy systems, cost pressures, and agile new competitors, businesses need to think differently about the way they look at things.

Gobeyond Partners is a new type of consulting firm that partners with you to solve complex customer journey challenges. 

By combining deep sector expertise with an award-winning approach to client service and value, we bring your transformation vision to life.

As part of the Webhelp group, our people understand what it takes to deliver great customer experience. This means we connect design and transformation with the real world, working alongside your people to embed lasting change.  

Our customer journey view is broader and deeper, so we help you break down organisational silos and deliver a fully connected omnichannel experience.

Every client and engagement counts, and every objective is guaranteed.

Gobeyond Partners. Experience without boundaries. 

Consulting

Gobeyond Partners

Mark Palmer

Simon Declerck

Mélanie Hentges

Ludger Strom

Gerald Pullen

Dave Pattman

Chris Hallmark

Ali Fry

Raphael Hegeler

The Leadership Team at Gobeyond Partners drives the strategic vision and operational excellence of the organization, ensuring alignment across all business units to effectively tackle complex customer journey challenges. Comprising industry experts, this team leverages deep sector knowledge and insights to foster innovation, enhance client service, and promote an omnichannel experience. By collaborating closely with clients and internal teams, they guarantee the successful delivery of transformation initiatives that break down silos and embed lasting change.

Leadership Team

Consulting Team

Analytics Team

Leadership Team

About

Team members

Other teams at Gobeyond Partners

Consulting Team

Analytics Team