Michael Bains

Michael Bains is an experienced IT professional currently serving as an Information Technology Help Desk Analyst at GOJO Industries since April 2021. In this role, Michael is part of an IT Support Services team that provides assistance to thousands of employees across Northeast Ohio, Mexico, the UK, and Japan, within a mixed office attendance and work-from-home environment. Prior to this position, Michael worked as a PC Technician II at TravelCenters of America from September 1997 to November 2020 and held the role of Librarian's Assistant at Cleveland State University from September 1991 to March 1996. Michael holds a Bachelor of Arts degree in Political Science from Cleveland State University, obtained between 1991 and 1996.