Key Holder/ Shift Leader

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?

• Competitive Pay

• Medical Benefits Including Dental and Vision

• 403(b) Retirement Plan

• Competitive Paid Time Off

• Cross-Training and Advancement Opportunities

• Mileage Reimbursement

Come join us at Goodwill!

                                                   

TITLE                     Third Key Sales Associate

DEPARTMENT       Retail                                                                                                    

REPORTS TO        Team Lead, Assistant Team Lead                                              

FLSA STATUS       Non-Exempt                                                         

JOB SUMMARY

The Third Key Sales Associate is responsible for operating the POS system, computer, and credit card machine, accurately.  He or she assists customers professionally and courteously. He or she will be responsible, on occasion, for opening the store and responsible, on occasion, for closing the store. He or she is responsible for following all guidelines and procedures of the Push System. He or she is accountable to the Team Lead and Assistant Team Lead.

ESSENTIAL DUTIES & RESPONSIBILITIES

• He or she must accurately operate the POS system, computer, and credit card verification terminal.

• Is responsible for providing professional customer/donor service. Be responsive to all customer inquiries.

• Maintains sales floor inventory at proper levels.

• Maintain proper cash controls per company-set policies and procedures.

• Complete cash settlement report and any other reports as directed by Team Lead and/or Assistant Team Lead.

• Make bank deposits each scheduled day at the Team Lead's request.

• Be capable and knowledgeable of emailing daily store reports and any other paperwork to the appropriate location at the end of the business day.

• Maintain confidentiality of sales information.

• Must have a reliable vehicle to transport deposits to the bank.

MINIMUM REQUIREMENTS

• Ability to work independently and professionally.

• Ability to operate POS (Point of Sale) system and credit card terminal; take money as well as credit cards.

• Ability to count back and give customers the correct change.

• Ability to work a varied schedule and flexible hours Sunday through Saturday of each week.

• Ability to communicate with coworkers, customers, and donors professionally. Answer customer and donor questions and concerns or refer them to the Team Lead or Assistant Team Lead.

• Must be able to oversee sales associates in the absence of Team Lead and Assistant Team Lead.

• Must be able to perform as a team player with co-workers and supervisors.

PHYSICAL/SENSORY REQUIREMENTS

• Ability to move throughout the store, shipment/return area, and donation center site.
• Ability to stand, bend, stoop, and reach for eight (8) hours or more if necessary.
• Ability to lift, push, and pull a minimum of 35 pounds as required.
• Satisfactory eyesight: Visually distinguish methods of payment, and follow appropriate procedures.
• Ability to grasp merchandise for packaging, organization, and display.

Safety Statement                             

“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”

Other Duties
Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Goodwill is an Equal Opportunity Employer.