Ludmila Sofia Biagi

Ludmila Sofia Biagi is an experienced customer experience professional with a background in hospitality and tourism. Currently serving as Customer Experience Lead at CookUnity since March 2021, Ludmila previously held various roles at Four Seasons Hotels and Resorts from September 2015 to March 2021, including Food and Beverages Supervisor, where responsibilities included team coordination and operational optimization. Earlier roles encompassed positions as a secretary at Healthy Centre, intern at Casa Calma Wellness Boutique Hotel, and sales agent at Editorial EDIGAR S.A. Ludmila holds a Licenciatura in Turismo y Hotelería from Universidad Nacional de Lanús and possesses a First Certificate in English from the University of Cambridge.