Rachel Dimouro

Rachel DiMouro is an experienced professional in technical sales and solutions architecture, currently serving as an Associate Observability Architect at Grafana Labs since December 2024. Previously, Rachel held the position of Solutions Sales Engineer at Lob from November 2022 to December 2024, contributing to client retention initiatives and providing technical demonstrations in the Direct Mail industry. Rachel's experience includes roles such as Senior Solutions Architect at Accusoft, where support for product evaluations and process improvements was key, and Solutions Engineer at Hologram Inc., focusing on technical support for cellular IoT. Prior roles include advanced software technician and IT manager at General Dynamics Mission Systems and LTI Smart Glass, respectively, highlighting a strong background in software development, project management, and client engagement across various technology sectors.