Donya Foil

Donya Foil is an experienced technology professional with a strong background in site reliability and customer support engineering. Currently, as a Site Reliability Engineer 2 at Granicus since October 2021, Donya manages technical issues and escalations while collaborating with engineering teams. Previous roles include Sr. Customer Support Specialist at GovQA, System Engineer at Carolina Video Security, and Customer Support Engineer II at NCR Corporation, where Donya maintained electromechanical equipment and provided technical support. Experience also includes positions at McAfee and Sprint Nextel, where Donya developed expertise in technical assistance and customer resolution. Donya's educational background includes a Master of Science in Information Systems Security from the University of Denver and a Bachelor of Arts in Political Science from Metropolitan State University of Denver.