Jacob Olson

Jacob Olson is an experienced Information Technology professional with a diverse background in technical support and customer service. Currently serving as an Information Technology Help Desk Technician at Gravity Global since June 2022, Jacob previously held various roles at Apple, including Genius and Onboarding Specialist, where responsibilities centered around customer relationships and troubleshooting iOS devices. Prior experience includes positions as a Desktop Support Technician at North Memorial Health and Technical Specialist at Apple, as well as an IT Intern at North Memorial Health Care, focusing on workstation deployment and network collaboration. Jacob Olson's educational credentials include an Associate of Science in Business, Industry, and Technology from Anoka-Ramsey Community College and a high school diploma from Milaca High School.