Peter Beasley is an experienced IT Service Delivery Manager currently at GRIDSERVE since April 2022, where responsibilities include managing the Helpdesk queue, providing multi-tier support, and overseeing the Service Desk team to enhance customer service while managing ITSM tools and asset management. Previous roles include Network Manager at Larkmead School, Senior IT Technician at The White Horse Federation, and various technical support positions at BCS and Swindon College. Peter Beasley holds a Level 4 Diploma in IT and Telecoms and a Level 3 Extended National Diploma in Sports and Exercise. Skills include excellent customer service, analytical problem-solving, and effective workload management in fast-paced environments.
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