Alexis Santos is an experienced IT technician currently serving at GROUPE ALPHA since February 2022, specializing in user support and system assistance. Prior roles include a technician position at JDC SA, where responsibilities encompassed hardware and software setup and client training, alongside various positions in the security systems maintenance field with companies such as ERIS, BLOC FEU, and SSI Service. Alexis also holds technical experience from earlier employment at Safran, where skills in industrial PC assembly and electronic diagnostics were developed. Educational qualifications include a professional title in digital professions and maintenance, alongside foundational training in fire safety systems.