Julia Makowska

Julia Makowska has extensive experience in risk management and customer relations, currently serving as Team Lead in Risk at Groupon since November 2016. In this role, Julia is responsible for ensuring that key performance indicators meet expectations and oversees team operations through regular meetings and one-on-ones. Previously, Julia held positions such as Senior Escalations Consultant, where responsibilities included developing risk reporting and improving team performance, and Merchant Escalations Specialist, focusing on resolving issues using data-driven analysis. Prior experience includes working as a Junior Reconciliation Specialist at BNP Paribas Securities Services, where Julia handled fee calculations, reconciliations, and root cause analyses. Academic credentials include a Master's degree in International Relations and Security Politics from Université Toulouse 1 Capitole and two Bachelor's degrees from the University of Warsaw in International Relations and French Language and Literature.