Desirée Barreto

Desirée Barreto is an experienced Managed Services Consultant at Sprinklr since October 2021, specializing in customer success, platform optimization, and solution design for integrated client management. With a solid background in customer experience and relationship management, Desirée led strategic initiatives for major brands such as TV Globo and Coca-Cola Brazil during previous roles, implementing agile methodologies and overseeing social CRM teams. Desirée's competencies include reporting and analysis, product adoption, configuration management, and enterprise software strategy. Educational qualifications include an MBA in Customer Centric Marketing from ESPM and a degree in Journalism from Universidade Veiga de Almeida.