Paulo Henrique da Silva

Paulo Henrique da Silva is an experienced IT support analyst with over a decade of expertise in infrastructure and systems support. Currently serving at Grupo Energia since September 2011, Paulo's responsibilities include computer and printer maintenance, remote and local user support, system backups, equipment control, inventory management, third-party vendor management, and user permission configuration. Paulo also specializes in Microsoft 365 environment structuring, Azure Cloud, and website maintenance using WordPress. Previous experience includes roles at Eletroluminar and Center Lider, where similar support duties were performed. Paulo holds a degree in Analysis and Development of Systems from Anhanguera Educacional and has additional education from Universidade Cruzeiro do Sul.