Mavis Lee

Mavis LEE is a highly experienced professional with a diverse background in customer service and translation, along with roles in procurement and administrative support. Currently serving as a Customer Service Supervisor at Gshopper, Mavis is responsible for team management, KPI development, and logistics oversight, including handling customer complaints across various channels. With over a decade of experience as a Freelance Translator, Mavis has completed five million words of translation work across different formats. Previous positions include Assistant to the VP at Oracle, handling project bids and client communications, as well as sourcing roles at Missfresh Limited and S.F. EXPRESS CO. LTD, focusing on procurement optimization and contract management. Mavis holds a Bachelor's degree in English Language and Literature from South China Agricultural University.