Osayamen Ebueku

Osayamen Ebueku is an accomplished professional with extensive experience in team leadership and customer service management. Currently serving as the Team Lead for the Contact Center E-Mail Team at Guaranty Trust since September 2022, Osayamen effectively manages over 30 customer service representatives, focusing on performance enhancement and customer satisfaction through data analysis and inter-departmental collaboration. Prior experience includes a role as a Shift Manager at Food Concepts PLC, overseeing a high-performing team, and a Quality Control Analyst position at Tropical Splash Limited. Osayamen's educational background includes a Bachelor's degree in Biology from the University of Benin, complemented by a strong foundation in various business and banking disciplines acquired during a graduate trainee program.