Caroline’s previous role was with New York Presbyterian/Lawrence Hospital where she was a Coding Supervisor responsible for overseeing coders and coding coordinators, daily coding operations and workflow, monitored the inpatient and outpatient DNFB report, collaborated with CDI to review DRG mismatches, participated in the upgrade of encoder and computer-assisted coding, implemented and led the transition of the telecommuting coding program, and initiated and implemented work flow processes for the departments CDM. She joined Lawrence Hospital in 2013 as a Coding Coordinator. During her H.I.M. career, she held various titles such as Compliance Coding Analyst/Team Leader, OPD/Coding Consultant, Director of Coding, Manager of H.I.M. Hospital Sponsored Ambulatory Services, Clinical Data Coordinator, and Manager of Medical Records Department.