Ha Ngoc Ngo is a highly experienced professional currently serving as a Finanzanalytiker at Hafnia since June 2022, with a background in IT and BI analysis, supported by studies in International Shipping and Trade at Copenhagen Business School. Previous experience includes a role as Customer Service Staff at Singapore Airlines from January 2008 to June 2011, where valuable communication skills and customer satisfaction abilities were developed. Academic qualifications include an MBA in Finance and Investments from Copenhagen Business School (2023-2025), a Bachelor's degree in International Shipping and Trade (2019-2023), and a Bachelor's degree in International Business from Singapore Management University (2022). Ha Ngoc Ngo's educational journey also encompasses studies in Economics and Customer Service, highlighting a diverse and comprehensive skill set in business and customer relations.