Mailroom Associate

In good company.

We’re a global specialty insurance and reinsurance company enhanced by data and technology, focused on producing sustainable underwriting profitability and delivering significant shareholder value.

Headquartered in Bermuda, we operate on a global basis, with over 600 employees and key underwriting operations in London, Bermuda, the US and Dublin.

We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business.

We’re looking for a

Mailroom Associate

Based in Richmond, Virginia and reporting to the Underwriting Operations Team Lead, Hamilton Select, the successful candidate will join Hamilton’s growing Business/Services Operations in the US.

This role will support our Underwriting, Claims and Finance teams in ensuring the timely, precise operation of our mailing and mail-related services.

Hamilton Select is our US excess and surplus lines insurer based in Richmond, Virginia underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network.

What you will do

• Process, sort and archive incoming mail

• Monitor incoming items and ensure appropriate documentation upon receipt

• Deliver mail and packages to internal recipients in a timely manner

• Prepare and transport outgoing mail and parcels to local mailing facilities

• Handle high priority Certified Mail according to company guidelines

• Participate in additional underwriting operations tasks as required

What you require for the role

• Strong written and verbal communication skills
• Typing and data entry capability with accuracy and attention to detail
• Focused organization and time management
• Effective team player with collaborative and supportive approach
• Ability to work within deadlines
• High school diploma or GED
• Valid driver’s license

Conduct Standards

• You must act with integrity

• You must act with due skill, care and diligence

• You must be open and cooperative with the FCA, the PRA and other regulators

• You must pay due regard to the interests of customers and treat them fairly

• You must observe proper standards of market conduct

• You must act to deliver good outcomes for retail customers

What you can expect from us

We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.

We know if we welcome and respect differences, we’ll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.

Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:

• Hybrid working
• Matching 401K plan
• Medical, dental, vision, life, disability
• Generous time off (including parental leave)
• Continued support for professional development
• Gym subsidy
• My day (additional days leave for personal interests/wellness/charity work)