Prateek Mundra is an experienced software engineer currently serving as an SE1 Implementation Engineer at Haptik since November 2022, where responsibilities include building AI-powered chatbots that resulted in a 40% reduction in response time and enhanced scalability. Prior to Haptik, Prateek held the position of Senior Software Engineer at Knowledge Lens, leading the implementation of functional requirements and developing scalable backends using AWS. At EDGE, Prateek contributed to a B2B career enhancement tool, Career Velocity, aimed at facilitating employee skill development. Prateek began the professional journey with an internship as an Associate Software Engineer at Ambuja Cements Ltd. Educational qualifications include a Post Graduate Diploma in Big Data Analytics from the Centre for Development of Advanced Computing and a Bachelor of Technology in Electrical, Electronics and Communications Engineering from SVKM's Narsee Monjee Institute of Management Studies.
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