Caroline Csernus is an experienced administrative professional with a strong background in operations management, program coordination, and student services. Currently serving as an Administrative Assistant at Harrison Street, Caroline previously held the role of Scheduling and Operations Manager at Kaplan North America, where responsibilities included managing institutional classes and optimizing Salesforce reporting. Prior experience includes working as a Program Manager at Metis, overseeing course operations and ensuring compliance with state requirements, as well as providing student support and event management. Caroline's career began as an Accommodation and Student Services Coordinator at Kaplan International English, leading to roles in educational project assistance and student internships during academic studies at The University of Manchester and Illinois State University. Caroline holds a Master’s Degree in Intercultural Communication and a Bachelor’s Degree in Communication Studies.
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