Elizabeth Kranz

Elizabeth Kranz is a seasoned professional in customer success with extensive experience across multiple organizations. Currently serving in a Customer Success role at Harvey since January 2024, Elizabeth previously held the position of Regional Lead - Customer Success for North America at Templafy from November 2020 to January 2024. At Yext, Elizabeth contributed significantly as a Client Success Manager for strategic accounts from January 2015 to November 2020, where responsibilities included managing a portfolio with $7.5M ARR and driving product adoption, achieving a 100% renewal rate. Previous roles also include experience in account management, public relations, and customer service. Elizabeth holds a Bachelor's degree in Advertising and Public Relations from Michigan State University.