Lady Brooke Reynolds, LLB, has extensive experience in the insurance and claims negotiation sector, serving as a Procurement Advisor and Technical Performance Coach at Hastings Direct since September 2015. In this role, Lady Brooke has been instrumental in coaching claims negotiators while providing specialist advice on complex cases including Property damage, Personal Injury, and litigation. Prior positions at Hastings Direct include negotiating bodily injury claims and Third Party damage claims. Previously, Lady Brooke managed a reception team and spearheaded charity efforts as Head Receptionist at Grosvenor Casinos Limited. Lady Brooke is currently pursuing a Bachelor of Laws at The Open University, complementing prior qualifications including a CII Certificate in Insurance and a Legal Secretary Diploma.
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