Brian Rossi

Global Director - HCL Commerce | Innovation | Technical Advisor Leadership at HCLSoftware

Brian Rossi is a seasoned technology professional with extensive experience in consultative roles, particularly in the e-commerce and customer engagement sectors. Currently serving as Global Director at HCLSoftware since July 2019, Brian Rossi leads initiatives in HCL Commerce, innovation, and technical advisor leadership. Prior to this role, a significant tenure at IBM spanned nearly two decades, where positions included Solutions Consultant focused on the Watson Customer Engagement portfolio, facilitating solutions for various industry verticals, and managing customer demo environments that supported substantial sales revenue. Brian Rossi's early career included roles in client support and IT assistance at firms such as Lucent Technologies, 3Com, and Medic Computer Systems, showcasing a strong foundation in technical troubleshooting and customer service. Education culminated in a high school diploma from Millbury Memorial High School.

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