Stephen Cioffi has over 15 years of experience in application development, digital strategy, and marketing operations, primarily at Healthfirst since September 2008. Initially serving as a Product Management Analyst, Stephen developed insights into the healthcare market and contributed to member communication strategies. Progressing through roles including Manager and Senior Manager of Digital Marketing, Director of Marketing Operations and Analytics, and AVP of Application Development, Stephen has led cross-functional teams to enhance digital efficiency, implement customer self-service solutions, and improve lead conversion rates. Prior to Healthfirst, Stephen worked as an Athletic Trainer at St. Francis College and served as an Administrative Assistant at Touchstone Health. Stephen holds a Bachelor of Science degree in Athletic Training from Salisbury University.