Max Adler is an experienced professional in the field of service and experience design, currently serving as a Strategic Advisor at Health New Zealand | Te Whatu Ora. Max has held significant roles including Director of Experience Design and Service Design Lead at EY, and Principal Designer at The Service Design Company Ltd. Additionally, Max served as a Senior Analyst for Customer Experience at Auckland Council and has operated as a freelancer in service design through Max Adler Ltd. Academically, Max holds a Bachelor of Laws (LLB) and a Bachelor of Arts (BA) from the University of Otago, which were earned between 1990 and 1993.