Radmila Grujin is an experienced Customer Success Manager currently at HeartCount, where responsibilities include client onboarding, relationship management, and the creation of efficient operational processes. Radmila has a strong background in project management and customer success from a previous role at Hubex, overseeing project delivery and client transitions while earning several awards for exceptional customer experience. As a co-founder and producer at Groonem Production, operational skills were utilized to manage client communications and production schedules. Prior experience spans various roles in customer service, management, and research, with a Master of Arts in Serbian Language and Literature from the University of Belgrade.
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