Melanie Calhoun

Melanie Calhoun is an accomplished consultant with a strong background in program management, client experience, and marketing. Currently serving as a consultant at Heller Consulting since May 2023, Calhoun previously held the position of Director of Virtual Client Experience at Crossroads Community Services, where responsibilities included leading the design and development of Salesforce systems to enhance operational efficiency. Prior experience includes serving as Program Director at The Senior Source, managing programs for older adults, and as Volunteer Coordinator, overseeing a large volunteer corps. Additional roles include an AmeriCorp VISTA position at Positive Maturity/AWARE, an Experiential Marketing Specialist at Jack Morton Worldwide, and a Project Manager at Grassroots Promotions, LLC. Educational credentials include a BS in Marketing from the University of Houston and ongoing professional development through Salesforce Trailhead.