Yasmina Mami

Yasmina Mami is an experienced professional in e-commerce and client relations, currently serving as the Team Manager for Europe E-Commerce and Client Relations at Hermès since November 2018. Previous roles include Digital Sales and Client Relations Supervisor and E-Commerce and Commercial Operations Assistant at Hermès. Prior to joining Hermès, Yasmina was the Team Leader for Luxury Customer Care and Client Experience at CHANEL, where responsibilities included fostering a client-centric culture and enhancing team performance. Other experience includes positions at Tanya Heath Paris as Customer Care and Assistant Store Manager, Kathryn Milan Inc. as Marketing Assistant, Pro Travel Agency as Sales Assistant, and Radisson Blu as Marketing and Event Planning Assistant. Yasmina holds a Master’s Degree in Luxury Management from Paris School of Business and has completed a semester abroad in International Business and Management studies at Amsterdam School of International Business, following a Bachelor's in Management with a specialization in Marketing from IHEC.