Anwar Solehudin

Anwar Solehudin is an experienced customer service professional currently serving as Customer Satisfaction Supervisor at Hijra Bank since November 2021, where responsibilities include monitoring customer service inquiries, agent performance, and collaborating with various departments to enhance customer experience. Prior to this role, Anwar held multiple management positions at PT VADS Indonesia, where significant achievements included establishing the OYO contact center operations. Anwar's career encompasses a diverse background in contact center management, team supervision, and customer support, beginning with roles at OYO Indonesia, Traveloka, and internships at Smurfit Kappa and PT Matahari Putra Prima Tbk. Anwar is currently pursuing a Master of Business Administration at Indonesia Banking School, following a Bachelor’s degree in Industrial and Product Design from Institut Teknologi Sains Bandung.