Syed Aon Abbas Rizvi

Syed Aon Abbas Rizvi is an experienced professional in workforce management, currently serving as Assistant Manager Global WFM at HGS - Hinduja Global Solutions since January 2021, previously holding the position of Lead Global WFM. Prior experience includes roles as Senior Workforce Management Analyst and Workforce Management Analyst at Teleperformance India from April 2016 to December 2020, where responsibilities encompassed scheduling tools and real-time data analysis. Additional roles at Teleperformance include Lead Operations, Subject Matter Expert, and Associate, alongside earlier experience as an Associate at Concentrix and a Project Intern at HLFPPT. Academic qualifications include an MBA in Management Information Systems from Integral University and a Diploma in Data Science from XL Technologies, complementing a Bachelor of Technology in Biotechnology from Integral University.