Sean Donovan is an experienced technical support professional with a strong background in IT operations and team leadership. Currently serving as the Senior Technical Support Manager at HME since July 2014, Sean leads a team focused on enhancing customer experience and streamlining call center operations. Prior experience includes over a decade at Data Strategies, Inc., where Sean held various roles including Systems Manager/Director of Technical Support, managing IT operations for software products and developing high-performance teams. Sean's career began in the US Navy as a Hospital Corpsman from April 1993 to May 1998. Educational credentials include a B.S. in Business Administration with a focus on Information Decision Systems from San Diego State University.
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