Conor Hamilton is an experienced Presales Consultant at Hornbill, where since April 2015, the primary focus has been on facilitating the migration of on-premise customers to the cloud-native Hornbill platform, achieving an 80% success rate within five years. Prior to this role, Conor served as a Senior Service Management Consultant at LANDESK Software and worked in similar capacity as a Service Management Consultant at both Hornbill Service Management and TOPdesk, specializing in streamlining client services across Europe according to ITIL best practices. Conor began the career as an Account Manager at Spencer Rose, providing IT recruitment services to multinational organizations. Conor holds a BSc in Computer Science & Business from Loughborough University, completed in 2007.