Jeff Miller

Jeff Miller serves as the VP Global Contact Centers at Hornblower Group, overseeing multiple contact centers across North America, Europe, and Australia since August 2021. Prior to this role, Jeff was the Company Owner of the Nancy Miller Real Estate Team from September 2018 to May 2022. Jeff's extensive experience in customer service leadership includes roles such as Sr. Vice President of Customer Care at 3 Day Blinds, where significant improvements in customer experience and sales were achieved, and Sr. Director of National Servicenter at GES - Global Experience Specialists, where customer satisfaction and sales performance were notably enhanced. Jeff's earlier positions included Director of Customer Service at Teledyne Controls and Thales Avionics Inflight Systems, both focused on improving customer support and service performance metrics. Jeff holds an education from the Florida Institute of Technology.